Privacy Policy

Introduction

Welcome to http://highlands-ranch-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch PTSD Therapy”, “we”, or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in accordance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales and Service Act (UCPA)
Connecticut’s Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain http://highlands-ranch-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com. Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy describes the ways in which we interact with users and process personal data across various touchpoints:

Account Creation and Use: When you sign up to use our services as an authorized user, we collect account information such as your name, contact details, and password.
Payment Processing: We securely process payment information, including financial and purchase details, to facilitate transactions for our services.
Communication: If you choose to receive communications from us, including newsletters, promotional offers, or support updates, we may collect your email address, phone number, or other contact methods.
Website Visits: We track user behavior on our websites through various technologies, such as cookies and analytics tools, to provide personalized content and improve overall user experience.
Product Interactions: When you use our products or services, we may collect data related to your preferences, feedback, and usage patterns.

Personal Data Collection

We collect several types of personal data, including:

Account Information: This includes your name, username, email address, and password hash.
Payment Information: Credit card numbers, billing addresses, and payment history are processed through secure third-party gateways.
Financial Data: We may store financial records related to transactions for accounting and regulatory purposes.
Purchase History: Details of products or services purchased from us, including quantities and prices.
Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device for technical support or service improvements.
Location Data: Information about your location when you interact with our mobile applications.
Feedback and Reviews: Content you submit through surveys, comments, or product reviews.
Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
Product Details: Specifications, usage patterns, and preferences related to the products or services you use.

We gather this data through direct user input, server logs, browser cookies, pixel tags, and other tracking technologies. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies and Similar Technologies

We utilize cookies and similar technologies for several essential functions:

Strictly Necessary: These cookies enable core features like secure login, account management, and navigation through our websites.
Preference and Analytics: They tailor content to your preferences, remember settings, and provide insights into how users interact with our sites.
Marketing: Cookies from advertising partners help us deliver targeted ads and measure the effectiveness of marketing campaigns.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when data is no longer required, we delete or anonymize the information securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information from unauthorized access.
Secure Third-Party Processing: Some of our services are provided by trusted third-party vendors, who adhere to strict privacy and security standards.
Access Controls: Our internal policies and technical controls restrict access to personal data only to authorized personnel who require it for their job functions.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any personal information associated with that account.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

Access and Rectification: You can request access to the data we hold about you and seek corrections if it is inaccurate or incomplete.
Erasure and Restriction: In certain jurisdictions, you can ask for the deletion of your data or restrict its processing.
Data Portability: Some regions allow you to move or copy your personal data to another service provider.
Objection and Non-Discrimination: You have the right to object to the processing of your data and to be free from discriminatory practices.
Appeals and Complaints: If you believe your privacy rights have been infringed, you can file an appeal or complaint with our privacy team or relevant regulatory authorities.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions regarding this policy, to exercise your data rights, or to unsubscribe from communications, please contact us:

Email: contact@highlands-ranch-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
Address: [Our Physical Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Highlands Ranch PTSD Therapy.